- Home
- /
- Frequently Asked Questions
Frequently Asked Questions
How do I arrange my free supply and installation quotation?
Our measure and quotation service is free for Supply & Installation customers. To request your appointment please either fill out a contact form or call us on 0418 635 948.
We’ll ask a few questions to find out how we can help you, then book you in with a fixed appointment time. You’ll receive a confirmation and a reminder closer to the time, along with all the information required to get the most out of the appointment.
What are the choices in colour?
Custom colours are available.
Your quotation will include any of the following 14 standard colours:
Standard Colours
Decorative Colours
Does the quotation include flyscreens and keylocks?
Yes it does. With the exception of Bi-folds, all window quotes include flyscreens.
All windows include keylocks with the exception of louvre windows where a keylock is an option.
Flyscreens, security screens and other options are available on all of our windows and doors. Please ask us about specific requirements.
Is there a warranty?
Yes, all new supply and installation products are covered by a seven year warranty for defects of workmanship (for example, a leak) and three years for moving parts (such as wheels and locks). This means that should a problem occur during the warranty period we will resolve it for you.
Clean up??
We remove and dispose of the old windows and doors. We also sweep or vacuum the floor. You may need to clean the windows or doors once the installation is complete.
Clean up??
We remove and dispose of the old windows and doors. We also sweep or vacuum the floor. You may need to clean the windows or doors once the installation is complete.